Free Tool

Not sure if a message is genuine?

Use the Aurelle Phishing Check to look for common warning signs before you click, reply, download anything or send money.

It takes about a minute. You won’t need to enter your email address or upload the suspicious message.

Free · No signup · No message upload

Before you start

If you’re suspicious, don’t click links, open attachments, scan QR codes, reply to the message or provide personal or financial information while you check it.

This tool only asks about general warning signs. Please don’t paste suspicious links, passwords, bank details, authentication codes or other sensitive information into Aurelle Digital.


What does the message look like?

Answer based on the message you’ve received. It’s fine if you’re not sure.

Question 1 of 130 answered

Were you expecting this message?


UK Reporting

Report a suspicious message in the UK

Reporting helps the National Cyber Security Centre (NCSC) investigate and remove scam websites and messages. You don’t need to have lost anything to report a suspicious message.

  • Suspicious email

    Forward the email to report@phishing.gov.uk.

  • Suspicious text message

    Forward the text to 7726 (free). Your network provider is then alerted to the number.

  • Suspicious website

    Report a scam website URL to the NCSC’s scam website reporting service.

  • If you’ve lost money

    Contact your bank immediately. Then follow the current official UK fraud-reporting guidance at reportfraud.police.uk.

  • If you’ve shared a password

    Change it promptly — including anywhere else you’ve reused the same password. Then follow the NCSC phishing guidance.

For the full official guidance, see the GOV.UK page on avoiding and reporting internet scams and phishing.


Learn the signs

Common phishing warning signs

Phishing messages try to look convincing. Many are well-written and carefully designed, so don’t assume a message is safe simply because it looks polished — and don’t assume it’s a scam just because it contains a typo. The patterns below are more reliable than surface details.

Urgency and pressure

A genuine organisation rarely insists you act in the next few hours. Phishing messages often create artificial deadlines — "your account will be closed", "payment overdue", "you have 24 hours" — to stop you thinking clearly.

Requests for sensitive information

Banks, payment services and most legitimate companies will not ask you for your password, full card number, one-time security code or PIN by email or text. Treat any such request as a warning sign.

Unexpected payment requests

A message asking you to pay an unexpected invoice, move money to a "safe" account, buy gift cards or settle a delivery charge is a common scam pattern. Verify the request through a channel you trust.

Impersonation

Scammers often pose as a familiar brand, a colleague, a delivery company or a government body. The name or logo may look right, but the details — the address, the wording, the request itself — may be subtly off.

Suspicious sender addresses

Check the full sender address, not just the display name. A message that looks like it comes from your bank may actually come from a slightly altered domain, a personal address, or a name with extra characters.

Misleading links

A link can display one name but point somewhere else entirely. On a computer, hover over the link to preview the address; on a phone, use the long-press preview if available. If the address is misspelled, unfamiliar or doesn’t match the organisation, don’t click it.

Unexpected attachments

An attachment you weren’t expecting — an "invoice", a "document", a "form" — can carry malware. Even a file that looks like a PDF or spreadsheet can be something else. Confirm with the sender through a trusted channel first.

QR-code phishing

A QR code can send you to a website without showing you the address first. Treat QR codes in unexpected messages the same way you’d treat a link: don’t scan them unless you’re confident of the source.

Unexpected account alerts

Messages about a "suspended account", a "failed delivery", a "refund", a "prize" or a "security alert" are designed to make you log in or hand over details. If you’re unsure, go to the organisation’s app or website directly.

Requests to bypass normal procedures

A message that asks you to pay into a different bank account, keep a request secret, avoid the usual website or skip a normal check is a serious warning sign — even if it appears to come from someone you know.

A note on spelling: modern scam messages are often grammatically correct and professionally laid out. Poor spelling alone doesn’t prove anything either way — judge a message on its requests and behaviour, not its style.


How to check a message without clicking anything

The safest check keeps you in control of where you go next.

  • Go independently to the organisation’s official website or app — type the address yourself or use one you’ve saved.
  • Use contact information you already trust, such as the number printed on your card or a recent statement.
  • Don’t call a phone number supplied in the suspicious message simply to verify the same message.
  • Be cautious with links, attachments and QR codes — if you can’t verify them, leave them alone.
  • If in doubt, stop and verify. It’s always reasonable to delay a response.

What if I’ve already clicked?

Clicking a link doesn’t automatically mean you’ve been compromised. What matters next is what happened after the click. Work through the steps below.

  • If you didn’t enter any information, download anything or install software, you may simply need to close the page and report the message.
  • If you entered a password, change it on the affected service — and anywhere else you reused it — using a device and connection you trust.
  • If you entered bank or card details, contact your bank immediately and follow its fraud guidance.
  • If you downloaded or installed something, run a reputable security scan and consider getting the device checked.
  • If you’ve lost money, report it at reportfraud.police.uk.

Follow the current official guidance on the NCSC’s phishing: respond & recover page and the GOV.UK guide to avoiding and reporting scams and phishing.


Disclaimer

The Aurelle Phishing Check is an educational tool designed to help you recognise common warning signs. It cannot inspect the message, sender, link, attachment or device, and cannot confirm whether something is genuine or fraudulent. If you’re unsure, verify the communication independently.

You might also find it useful to read How to Spot a Phishing Email or Text Message in the Aurelle Journal, or the entry for phishing in the Aurelle Glossary.


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